If there are any issues with your order please contact hi@thebestgifts.co
The Best Gifts Company has been making customers happy since 2014!
Exchanges
If you would like to make an exchange, your item must be in new, unworn and unwashed condition. The item should be shipped to The Best Gifts Company, 7107 SE Golfhouse Dr, Hobe Sound FL 33455 USA. Once we receive the item back, we will issue a gift card via email for the price of the item. This gift card can be used for any items on our website. If your item is returned and has been worn or washed, it will be donated and no gift card will be issued.
***All exchanges must be received by within 7 days of receipt of your package.***
We DO NOT accept any exchanges on holiday related items.
Any packages received after 7 days will be refused and returned to the sender.
Returns
If you would like to return any items, they must be in new, unworn and unwashed condition. The items must be received within 7 days of the package being delivered. Your items will be refunded less the cost of original shipping and there is also a 20% restocking fee for all returned merchandise. If any items are not in new condition, the items will be donated and no refund will be issued.
***All returns must be received within 7 days of receipt of your package.***
We DO NOT accept any returns on holiday themed items.
Any packages received after 7 days will be refused and returned to the sender.
Customers are responsible for all shipping charges for returns and exchanges.
When returning or exchanging any items, please include the packing slip that was included in your order. Please indicate on the packing slip whether you would like to exchange or return your items. Including this packing slip will help to expedite the return/ exchange process.
Please allow 7 business days for all exchanges and returns to be processed once we receive them. You will receive an email confirmation for your refund once it has been processed.
Please send all returns and exchanges to The Best Gifts Company, 7107 SE Golfhouse Dr, Hobe Sound FL 33455 USA.
